Welcome to Norton Brook Medical Centre
Welcome to our new website! We are confident that it will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Norton Brook Medical Centre covers a large rural area in the South Hams; the practice boundary is a five mile radius around Kingsbridge. Our friendly team includes 8 GPs, 4 practice nurses, 2 HCAs and a phlebotomy team. Our non-clinical team consists of our practice manager and large helpful team of reception, administration and secretarial staff.
We currently offer a telephone consultation appointment system. We have introduced this system to make it easier for you to access the right care at the right time with your own registered GP. Many of our patient queries such as medication questions, test results and outcomes of hospital appointments can be dealt with fully in a phone call. Other times it is important your doctor sees you face to face to make an examination. This system allows us to increase our appointment availability and reduce waiting times.
Our surgery is accessible to patients using a wheelchair. We also provide free parking spaces outside our practice. This includes a number of dedicated disabled spaces which are reserved for patients displaying a disabled badge. All of our consulting rooms are based on the ground floor.
For the hard of hearing, we have a Hearing Loop. If any disabled patient has a problem getting access to the medical centre or using our facilities, we are anxious to be told.
Click here for a copy of our Practice Booklet
(Site updated 10/10/2016)