Welcome to Norton Brook Medical Centre
Norton Brook Medical Centre covers a large rural area in the South Hams; the practice boundary is a five mile radius around Kingsbridge. Our friendly team includes 9 GPs, 3 practice nurses, 4 HCAs and a phlebotomy team. Our non-clinical team consists of our practice manager and large helpful team of reception, administration and secretarial staff.
We have recently adapted our appointment system following feedback from patients; offering a choice of face to face or telephone appointments with members of our medical and nursing team.
Data Privacy Changes May 2018
The UK Data Privacy law changes as of 25th May 2018. The General Data Protection Regulation (GDPR) governs how we process and handle your personal data.
Below is a link to the Practice's Privacy Notice which explains how we collect and use personal information.
Norton Brook Privacy Notice
Our surgery is accessible to patients using a wheelchair. We also provide free parking spaces outside our practice. This includes a number of dedicated disabled spaces which are reserved for patients displaying a disabled badge. All of our consulting rooms are based on the ground floor.
For the hard of hearing, we have a Hearing Loop. If any disabled patient has a problem getting access to the medical centre or using our facilities, we are anxious to be told.
Patient Participation Group
For more information please follow the link PPG
Norton Brook Patient Support and Transport
For more information please follow the link Patient Support
This Healthcare Organisation is working together with the University of Plymouth, Faculty of Medicine and Dentistry to host students (Medical, Dental and / or Physician Associate) to assist with their learning. You may be asked to talk to or be seen by a student either with the doctor or nurse or on their own. The student will introduce him or herself and ask to discuss your medical problem and examine you.
Students are supervised at all times by the placement supervisor and a health care professional, usually your doctor. Like qualified practitioners, the students guarantee your privacy and confidentiality. You may find helping students in their learning interesting and stimulating.
The students and the Faculty appreciate your contribution to the education of future doctors, dentists and physician associates. If you would like to make any comment or have further questions, please speak to a member of staff.
Do patients have to accept?
If at any stage you DO NOT wish to be seen by the Medical, Dental or Physician Associate student you may decline the offer. You DO NOT have to give a reason and your care will not be affected in any way.
(Site updated 17/12/2018)