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Job Opportunities at Norton Brook

South Hams Primary Care Network Administrator

Closing date: 8th August 2022

Job Summary

South Hams Primary Care Network (PCN) is looking to recruit a PCN Administrator to work alongside our Clinical Director, PCN Managers and Practice Managers to provide additional support to the PCN. This is an exciting opportunity for a motivated individual who is capable of working independently and is flexible in responding to the developing nature of the role. This is a great time to join our PCN as we embrace our wider PCN patient community and embrace our current journey of transition and focus our attention on meeting the needs of our wider PCN patient community and empowering our additional PCN roles to support this. 

Main Duties of the Job

The role of the PCN administrator is to support with the delivery and contractual requirements of the PCN DES and other related PCN initiatives. The successful candidate will be responsible for supporting the Clinical Director and the PCN Managers by providing efficient secretarial and administrative support.

To act as a point of contact for the PCN and cascade information as appropriate.

The PCN administrator will be working with the 5 practices within the PCN - Norton Brook Medical Centre, Dartmouth Medical Practice, Chillington Health Centre, Modbury Medical Centre and Redfern Health Centre Salcombe.

About Us

South Hams PCN was established in 2019 and covers a population of approx. 30,000 patients across five practices. We currently have a mix of PCN additional staff working alongside existing practice staff, including; First Contact Physiotherapists, Paramedics, Clinical Pharmacists, Pharmacy Technicians, Care Coordinators and Social Prescribers.

We have an ethos of teamwork and support. We are a developing PCN and this is an opportunity to help us grow our desired culture of collaboration, decisiveness and support mechanisms for our additional PCN roles, as well as engaging in communication and training with the wider PCN practice team.

We offer our team

Access to wellbeing support from our practice management team, social events and team meetings, and an opportunity to work at each of our practices with a warm welcome, tea, coffee and occasional cake and croissants, as well as a welcoming space to work as part of our wider practice team.

Competitive salary, generous holiday entitlement, and access to the NHS pension scheme. 

This role can be offered part time initially, starting with 25 hours per week and with a flexible pattern but may also be scaled up to full time hours for the future.

We love working in the South Hams PCN and we are sure you will too.

Please click here to view a full Job Description and Person Specification

To apply, please email your CV and a covering letter to Heather Cooper 

Please note: This job listing will be closed as soon as sufficient applications have been received.

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If you need help with a non-urgent medical or admin request you can now contact us online.


Become a Committee Member

Could you spare a small amount of time each year by becoming a member of the Committee which oversees the running of the Transport Service? This really isn't an onerous commitment and would help enormously to the functioning of the NBMC Transport service which is vital to so many of our vulnerable patients.

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This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. If you need to prove your COVID-19 vaccination status, please download the NHS App. If you cannot access online services, call 119.

Keeping you safe in the health centre

Data Sharing

The Practice may collect, hold and share information about you in relation to the COVID-19 pandemic in order to plan and manage services, check that care is being provided and prevent COVID-19 from spreading.

Information about your COVID-19 status may be shared within the NHS and with other partners involved in your care and treatment, along with:

  • NHS England
  • NHS Digital
  • Public Health England
  • CCG
  • The Department of Health
  • Other Government Departments where it is legally required, or where it is necessary for the protection of public health or management of the outbreak.

We do not need your consent or agreement to do this.

More information can be found at and

Read the GP Practice Transparency Notice here.

Your Data Matters to the NHS

Information about your health helps the NHS to improve your individual care, speed up diagnosis, plan your local services and research new treatments. Read NHS Your Data Matters Leaflet or visit

Norton Brook Privacy Notice June 2021 Click link to access Practice's privacy notice which explains how we collect and use personal data


Our surgery is accessible to patients using a wheelchair. We also provide free parking spaces outside our practice. This includes a number of dedicated disabled spaces which are reserved for patients displaying a disabled badge. All of our consulting rooms are based on the ground floor.

For the hard of hearing, we have a Hearing Loop. If any disabled patient has a problem getting access to the medical centre or using our facilities, we are anxious to be told.

Patient Participation Group

For more information please follow the link PPG

Norton Brook Patient Support and Transport

For more information please follow the link Patient Support

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(Site updated 05/08/2022)

Contact Details

Norton Brook Medical Centre

Contact Telephone

01548 853551
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