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Online Services

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If you are not registered for on-line services please complete the form below and bring into the practice with photo ID- the team will be happy to sign you up!

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If you are visiting the area and need medical advice please call 111 or call your doctor at home who will be able to advise you.

Norton Brook Medical Centre covers a large rural area in the South Hams; the practice boundary is a five mile radius around Kingsbridge. Our friendly team includes 9 GPs, 3 practice nurses, 2 HCAs and a phlebotomy team. Our non-clinical team consists of our practice manager and large helpful team of reception, administration and secretarial staff. 

Coronavirus Update 08/12/20

You may have heard through national media reports that GPs will start COVID-19 vaccination of priority groups (over 80s) from December 14th. 

NHS staff will contact patients who have been identified as priority to be offered the vaccine first. 

Please do continue to adhere to the Hands, Face, Space measures that are helping us limit the transmission of the virus. Thank you.

18/12/20 The first round of vaccinations locally will be completed today. Please do not contact us to make a booking. We will contact you in due course when further stock is available.

 

Seeing your GP


Norton Brook Coronavirus Update

Firstly, thank you for your support by following the stay at home and social distancing advice.

We have made a few changes to how patients access medical care, but we are still here for you when you need us!

We are managing most issues over the phone where possible, instead of seeing patients face to face - this is both to protect you and the staff at the surgery. We may offer you a video consultation where necessary if you have a smart phone, which involves being sent a link by text message which then connects you to the doctor. Your phone must have an internet connection and a camera for this to work. If the doctor feels you need to be seen face to face, an appointment will be offered (or a visit if absolutely necessary). Please bring a face covering with you if you have one. You should not have any contact with any common surfaces or anyone else. 

Keeping you safe in the health centre

Data Sharing

The Practice may collect, hold and share information about you in relation to the COVID-19 pandemic in order to plan and manage services, check that care is being provided and prevent COVID-19 from spreading.

Information about your COVID-19 status may be shared within the NHS and with other partners involved in your care and treatment, along with:

  • NHS England
  • NHS Digital
  • Public Health England
  • CCG
  • The Department of Health
  • Other Government Departments where it is legally required, or where it is necessary for the protection of public health or management of the outbreak.

We do not need your consent or agreement to do this.

More information can be found at https://digital.nhs.uk/news-and-events/latest-news/data-and-services-supporting-coronavirus and https://www.gov.uk/guidance/notifiable-diseases-and-causative-organisms-how-to-report

Read the GP Practice Transparency Notice here.

Your Data Matters to the NHS

Information about your health helps the NHS to improve your individual care, speed up diagnosis, plan your local services and research new treatments. Read NHS Your Data Matters Leaflet or visit nhs.uk/your-nhs-data-matters.


Norton Brook Privacy Notice Click link to access Practice's privacy notice which explains how we collect and use personal data

Access

Our surgery is accessible to patients using a wheelchair. We also provide free parking spaces outside our practice. This includes a number of dedicated disabled spaces which are reserved for patients displaying a disabled badge. All of our consulting rooms are based on the ground floor.

For the hard of hearing, we have a Hearing Loop. If any disabled patient has a problem getting access to the medical centre or using our facilities, we are anxious to be told.

Patient Participation Group

For more information please follow the link PPG

Norton Brook Patient Support and Transport

For more information please follow the link Patient Support


(Site updated 14/01/2021)

Contact Details

Norton Brook Medical Centre

Contact Telephone

01548 853551
111
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